We offer financial assistance in the form of bill discounts for sewer and water charges, crisis vouchers, payment arrangements, and fixture repair services.
To respond to the impacts of COVID-19, we have expanded financial assistance program qualifications.
– Property must be a single-family home that receives sewer or water services from the City of Portland
– Applicant must live at the property and be directly responsible for payment of the sewer/stormwater/water bill
– Applicant must meet the established income guidelines by submitting proof of total gross income for all adult members of the household. Gross monthly household income for those 18 and older determines eligibility. Gross income means the amount of money before taxes or deductions
– If approved for the bill discount, you will receive the discount for up to 2 years. This discount does not automatically renew. To continue, you will need to reapply after 2 years.
– If approved for the bill discount, it is your responsibility to notify us immediately if your income changes and you no longer qualify.
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