NAYA’s Energy Assistance program serves all people living in Multnomah County who qualify for low-income energy assistance. Please read through our frequently asked questions and see the chart to determine if you could qualify. Before your phone appointment with one of our energy assistance specialists, you will need to provide documentation including but not limited to proof of identification, proof of income, and copies of the bills you need help with. Our appointments are currently over the phone due to COVID-19. At this time, we only accept requests for support through our hotline or for clients of NAYA with an official referral. Please check back on this page for updates on when the hotline will open again this coming fall. We suggest you reach out to 211 for information on other ways to receive energy assistance in the meantime.
Eligibility:
All people living in Multnomah County who qualify for low-income energy assistance
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