Impact NW works with families to make sure they are able to pay their bills during difficult financial times, while connecting them with resources that help them transition out of poverty and into self-sufficiency. We provide information and referrals in multiple languages and connect families with social services throughout the community, such as Supplemental Nutrition Assistance Program (SNAP) benefits or Impact NW’s Housing & Rent Assistance.
For customers of Pacific Power and Northwest Natural Gas, or oil and propane, walk–in energy assistance is available at our Dancing Tree Family Center (10055 E Burnside St.) Monday – Thursday, 9:00 am until 4:00 pm (or until appointments are filled). Appointments are scheduled for the day on a first come, first served basis (walk-ins only, no call-ins accepted).